Moreover, Microsoft won’t provide code fixes to resolve non-security related problems. Microsoft won’t deliberately prevent you from connecting to the service but the quality of your Office 365 experience will diminish over time.
Outlook 2007 and Outlook 2010 are no longer in mainstream support. Office 365 is designed to work with the latest versions of Office, in mainstream support. As of January 1st 2017, Microsoft will change the Office 365 experience so that users will no longer be able to open an Office 365 web support incident for Outlook 2007 or Outlook 2010. Why: Outlook or Outlook on the web best handle all calendar/mail interactions.Microsoft has recently announced that it will be implementing some changes to Office 365 at the beginning of 2017 that will affect users running older Outlook clients.Latest version of Outlook ProPlus desktop client or Outlook on the web are best suited for calendar/mail interactions.Non-Outlook clients experience limited calendaring functionality and features. Why: Calendar interactions only work on clients configured for Exchange/Active Sync.Latest version of Outlook ProPlus desktop client or Outlook on the web are best suited for calendar interactions.Why: Clients connecting via non-exchange protocols will have limited functionality and features that are unique to each client.Supported clients that connect via supported protocols.Question: Will you primarily be using Office 365 for email only, calendar only, or both email and calendar?īased on your answer to the above question, we have the following recommendations regarding which client to choose: Mail Only Please refer to the Supported clients/protocols document for further information. In addition to Exchange/Active Sync protocols, Office 365 also supports IMAP/POP3 protocols but with limited functionality. Important: For the best experience with Office 365, Microsoft recommends connecting via Exchange protocol via Outlook ProPlus/2019/2016, Outlook App for iOS/Android, or connecting to Outlook on the web via recommended/supported web browser. To better prepare for and interact with Office 365, select a client that meets your needs.
Examples include Outlook on the web - the interface you can use to access Office 365 using a web browser - or desktop clients like Outlook. A "client" is an application that you use to access and manage your email and calendar.
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